Customer Feedback

What our customers say

Everyone is so friendly and make you feel relaxed and at ease.

The friendly and efficient atmosphere. Don’t mind coming at all!

Good friendly atmosphere and an air of competence.

Making you feel at ease and friendliness.

Friendly staff. Expert advice and care.

Have great confidence in dental practice that they will do their best for me. Professional and efficient but very approachable and feel they care. Can always discuss problems. Always helpful and friendly, very much like the Denplan scheme. Excellent practice.

The nurse and receptionist are helpful and friendly. The appointment is always on time, with not much time spent waiting. Our dentist is kind, professional, considerate, gentle and understanding.

The dental people here are extremely nice and they are always helping my teeth.

Gentle, kind and reassuring.

Very friendly, reassuring and a lovely practice

How are we doing?

Please share your comments and feedback with us. Your feedback is important to ensure we tailor our service to suit the needs of our patients. Your comments are very much appreciated.

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Complaints

If there are any concerns over your treatment, please talk to the dentist first. If this doesn’t lead to the issue being satisfactorily resolved, then you can contact the practice manager.

Email our team

If you are not satisfied

If your complaint was about your dental treatment and you are not satisfied with the result of our investigation, you can take up the matter with a relevant external organisation.

Denplan

Denplan Court
Victoria Road
Winchester
Hampshire
SO23 7RG
Tel. 0800 401 402
www.denplan.co.uk/patients

NHS England

Dental & Ophthalmic Commissioning
London Area Team
2nd Floor, Southside
105 Victoria Street
London
SW1E 6QT
Tel. 020 7932 2670